Frequently Asked Questions (2024)

Our conservator, the Federal Housing Finance Agency (FHFA), caps Freddie Mac's and Fannie Mae's multifamily purchase volume each year. The 2017 cap was set at $36.5 billion; if market conditions warrant, FHFA will adjust the cap following a quarterly review. However, to better support underserved markets, loans on the following types of properties are excluded from the cap:

  • Targeted affordable (subsidized) housing
  • Affordable units in standard markets
  • Affordable units in high-cost or very high-cost markets
  • Rural housing
  • Small multifamily properties (5 to 50 units)
  • Manufactured housing communities
  • Seniors assisted-living housing

Also excluded are loans that finance energy- or water-efficiency improvements.

Frequently Asked Questions (2024)

FAQs

How do you answer FAQ questions? ›

How To Handle FAQs Effectively
  1. Keep the structure logical, clear, and simple.
  2. Make sure the answers are straightforward and concise.
  3. For detailed explanations, provide a link to a guide or article.
  4. Regularly update questions and answers with new information.
  5. Organize questions into categories.
  6. Provide a search bar.

Are FAQs still relevant? ›

If you write clear web content that is easy to navigate and answers your readers questions, you will not need to create a FAQ. FAQs often cause your readers more frustration. Frequently Asked Questions (FAQs) can be overwhelming and leave your customers searching through a sea of content.

How do I respond to a FAQ? ›

FAQs should always be short and to the point. Aim to answer each question as succinctly as possible. If any require longer answers, consider providing a short answer with a link the user can click on if they need more information.

What are the most frequent questions asked? ›

100 Most Asked Questions on Google
#QuestionMonthly Searches
1What is my ip829,000
2What to watch749,000
3How many weeks in a year510,000
4How many days until christmas430,000
96 more rows
May 5, 2024

How long should FAQ answers be? ›

How long should my FAQ answers be? As short as possible while still answering the question. If you find your response drags on, you can always split one set into multiple sections. Alternatively, you can end your short answer with a link to another page with full-length legalese.

Why are frequently asked questions important? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service. At the same time, there are also many other benefits to having FAQs on your website.

How do you answer Q&A effectively? ›

Here are 17 tips to keep in mind when preparing to answer difficult questions effectively and constructively:
  1. Prepare for tough questions. ...
  2. Pause before responding. ...
  3. Monitor your body language. ...
  4. Reword the question. ...
  5. Take more time if you need to. ...
  6. Acknowledge the other person's emotions. ...
  7. Answer a portion of the question.
Jun 9, 2023

How to write FAQ answers? ›

Keep it Simple & Organized

So, keep your solutions brief and to the point. Ruthlessly chop down any overly wordy answers, and break-up longer answers into easy to consume paragraphs. Instead of stuffing as many answers as possible onto a single page, think about breaking up your FAQ section into skimmable sections.

What is the best way to respond to a question? ›

Notice what happens.
  1. Listen to the Question. Sounds simple, but with so many things calling for our attention, it's easy to be distracted and not hear what the question really is. ...
  2. Pause. The second step is to pause long enough to take a breath from your diaphragm. ...
  3. Repeat the Question. ...
  4. Respond Honestly. ...
  5. Know When to Stop.

What does most frequently asked questions mean? ›

Meaning of FAQ in English

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.

How to answer "When can you start?"? ›

If they ask, “Can you start sooner?” (and you honestly could), you might say something like: “While my ideal start date is [date], I do have some flexibility, and I'd be happy to figure out a date that works with your timeline.”

What is an example of FAQ? ›

FAQs start with a question and then answer it concisely. Within a knowledge base template , FAQs can function as their own articles (e.g., "How do I set up a password?") or be incorporated into a longer series (e.g., "How to get started with your account").

How do you properly respond to a question? ›

Notice what happens.
  1. Listen to the Question. Sounds simple, but with so many things calling for our attention, it's easy to be distracted and not hear what the question really is. ...
  2. Pause. The second step is to pause long enough to take a breath from your diaphragm. ...
  3. Repeat the Question. ...
  4. Respond Honestly. ...
  5. Know When to Stop.

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