Repayment history and defaults (2024)

Repayment history

A credit provider can list information about your repayment history on your credit report, including whether you have made payments on time or missed any payments.

The information appears on your credit report as a number (from 0 to 7) showing the age, in months, of your oldest missed payment. This information remains on your credit report for 2 years.

Any financial hardship information about a financial hardship arrangement (which is recorded against your repayment history information) remains on your credit report for one year.

You are considered to have missed a payment if you make the payment more than 14 days after the due date.

A credit provider isn’t required to send you a written notice before listing a missed payment on your credit report.

Defaults

A credit provider can list a default on your credit report if:

  • the payment has been overdue for at least 60 days
  • the overdue payment is equal to or more than $150
  • a notice has been sent to your last known address to let you know about the overdue payment and requesting payment
  • a second notice was sent at least 30 days later to let you know that if you don’t make a payment the credit provider intends to disclose the information to a credit reporting body
  • the credit provider must wait at least 14 days after issuing the second notice before listing the default.

A credit provider can’t wait more than 3 months after issuing you with the second notice to list the default.

A credit provider is considered to have complied with the notice requirements if they can show that it was sent to your last known address. They may email the notices if that's the usual way they write to you.

If a credit provider mistakenly sent the notices to an old address that was not your last known address then the default listing may not be valid. However, if they sent the notices to an old address because you failed to update your contact details then the credit provider is likely to have met the notice requirements.

If you paid the overdue amount after the credit provider listed the default, the listing remains on your credit report but the credit provider will update it to show the payment was made.

What if you request hardship assistance?

If you make a request for hardship assistance a credit provider isn’t allowed to list a default on your credit report:

  • while they are in the process of deciding the hardship request
  • until 14 days after they have told you of their decision to refuse your request.

However, the credit provider may list a default if they reasonably believe that you made the hardship request on the same basis as a hardship request you made during the previous 4 months.

If you've entered into a financial hardship arrangement with your credit provider this information is handled differently. For more information, see financial hardship information [LINK].

To find out what’s on your credit report, ask for a copy of it.

Repayment history and defaults (2024)

FAQs

What does it mean to not have enough credit history? ›

Insufficient credit history means you have no proven track record with creditors that lend money or other assets. This prevents lenders from assessing your credit risk. Insufficient credit history means you have no proven track record with creditors with regard to borrowing money or other assets.

What is a good repayment history? ›

What is a good payment history? Timely payments will always have a positive impact on your payment history. If you have paid all your bills on time and much before the due date, you can expect a clean payment history, which in turn will help boost your credit score.

How to clear a default on credit history? ›

Remove the incorrect black marks and defaults

Listings can only be removed from your report if they're incorrect or after the rightful duration. If you identify an incorrect mark on your credit report, you can contact the credit reporting agency to have it removed.

Is 100% payment history good? ›

There is a very slim margin allowing for late payments before your credit score starts to suffer: 100% – Great. 99% – Good.

How to get a loan with insufficient credit history? ›

Apply for a secured loan: While many personal loans are unsecured, some lenders also offer secured personal loans that require collateral, such as a car or other valuable item. These types of loans are less risky for the lender, which could make it easier to get approved even if you don't have a credit history.

How much is enough credit history? ›

Most lenders (and scoring models) consider anything less than two years of credit history to be little more than a decent start. When you get into the two- to four-year range, you're just taking the training wheels off. Having at least five years of good credit history puts you in the middle of the pack.

How long does it take to improve payment history? ›

Remember, building credit takes time and credit scoring models are based on your activity and account history over time. Simply put, one month of positive on-time payment history is great, but six to 12 months of positive payment history is better and will have a greater impact.

How to fix payment history on credit? ›

Here's how:
  1. Pay bills on time. Sounds simple, and easier said than done, but it's the best way to start getting your payment history back on track. ...
  2. Get/stay current on missed payments. The older a credit problem, the less it counts toward your credit score. ...
  3. Contact creditors/get help.

How long does it take to improve credit score 100 points? ›

Creditors typically report updated information monthly, so it is possible to improve your score by 100 points in 30 days. It will likely take several months for your score to realize its full potential, though. You can use WalletHub's free credit score simulator to learn how different actions can affect your credit.

Is it true that after 7 years your credit is clear? ›

Highlights: Most negative information generally stays on credit reports for 7 years. Bankruptcy stays on your Equifax credit report for 7 to 10 years, depending on the bankruptcy type. Closed accounts paid as agreed stay on your Equifax credit report for up to 10 years.

Can you pay to have a default removed? ›

Once a default is recorded on your credit profile, you can't have it removed before the six years are up (unless it's an error). However, there are several things that can reduce its negative impact: Repayment. Try and pay off what you owe as soon as possible.

How many points will my credit score go up when a default is removed? ›

However, it is hard to give you a clear estimate on how big your score improvement will be, as credit scores depend on many things. On average, most people see an increase of about 200-250 points. But you shouldn't wait six years. You can still fix your credit file even if you have CCJs on your file.

How to ask for late payment forgiveness? ›

An effective goodwill letter requires the following:
  1. Address the creditor or lender respectfully and thank them for their time.
  2. Clearly explain the situation that led to the late payment with relevant details and/or documentation to support your explanation.
  3. Own up to the mistake without excuses.
Mar 22, 2024

How much credit history is excellent? ›

For a score with a range between 300 and 850, a credit score of 700 or above is generally considered good. A score of 800 or above on the same range is considered to be excellent. Most consumers have credit scores that fall between 600 and 750.

What is the biggest thing that affects your credit score? ›

1. Payment History: 35% Your payment history carries the most weight in factors that affect your credit score, because it reveals whether you have a history of repaying funds that are loaned to you.

What does it mean when you have a short credit history? ›

Anything less than two years is considered a short credit history. Once you have established between two and four years of credit, lenders will better understand how well you manage your credit accounts. A credit age of five years will raise your score as long as you've been managing your accounts well.

What does low credit history mean? ›

A person or business is considered to have bad credit if they have a history of not paying their bills on time or they owe too much money. Bad credit for individuals is often reflected in a low credit score, typically under 580 on a scale of 300 to 850.

What happens if you don't have credit history? ›

Having no credit history typically means you don't have a credit score at all. This is different from having a low credit score, which can stem from having limited credit history or negative reporting on your credit reports. If you have no credit history at all, building credit from scratch should be one of your goals.

What does unsatisfactory credit history mean? ›

Unsatisfactory credit history, which may include history of late payments, judgements, bad debt write-off, unpaid liens and/or government tax liens. Unsatisfactory credit history and limited to no credit history can result in an increased deposit of one month rent.

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