Trip Cancellation & Travel Insurance | Allianz Global Assistance (2024)

FAQs

Does Allianz Global Assistance cover cancellation? ›

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

You've done your homework, you've determined you're canceling your trip for a covered reason, and you're ready to start the process. The easiest way to submit the claim is by visiting the Allianz Global Assistance online claim management tool. You may also call 1-866-884-3556 to get the ball rolling over the phone.

Refund of Insurance Cost After Trip is Cancelled

Therefore, if you need to cancel your trip for a covered reason, you would receive a refund for your prepaid and non-refundable costs, but not what you paid for the travel insurance.

Upon receipt of the completed claim form packet and certified death certificate, the Allianz Claims department will evaluate your claim within 10 business days (or within applicable state requirements). Depending on the option selected, payment will be sent to the beneficiary.

The benefit is designed to protect prepaid, nonrefundable reservations, including flights, hotel reservations and other bookings if the trip is canceled due to an extraordinary circ*mstance. Each policy will state exactly which events are considered valid reasons for cancellations.

Depending on the incident and type of cover you have, we may organise to repair or replace your car, or pay out your claim. We finalise your claim, to help keep you moving.

Gather any documents that support your claim. This might include receipts, official reports, medical records, photos, or other required documents. Our claims experts will closely review these documents to fully understand your situation and confirm your losses, so it's important to gather as many details as possible.

No. We won't charge you a cancellation fee.

There are a few reasons that travel insurance can be worthwhile: to protect your nonrefundable trip costs, your luggage or your health.

What is a valid reason to cancel a flight? ›

Common trip cancellation insurance triggers

The most common triggers include the death, sickness, and injury of you, your family member, and your traveling companion. There are typically many more triggers as well. They include things like inclement weather and strikes.

Cancellation cover is often included in a standard travel insurance policy and protects you financially if your holiday can't go ahead. You typically get a lump sum paid back from your travel insurer if you have to abandon your trip.

For the fastest service, you can cancel your plan by visiting our online plan management tool. For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip.

Canceling a nonrefundable fare will result in an e-credit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

In short, trip cancellation coverage provides coverage for the money you would lose, while trip interruption coverage provides payment for the additional money for covered reasons you would have to spend to return home or resume your trip.

Cancellation cover is a common inclusion with most standard travel insurance policies, but you can take it out separately if it doesn't offer enough cover. Alternatively, if you only want cancellation cover to protect you against cancelled flights rather than baggage protection, you can get it for that.

Here's what you can typically expect it to cover: Pre-booked transport, such as plane or train tickets. Accommodation costs, including hotels, hostels, or campsites. Other non-refundable expenses, like tours or excursions.

Trip cancellation benefits can help if you need to cancel your trip for a covered reason. You may be reimbursed for your prepaid nonrefundable trip costs – expenses like airfare, cruise fare, and hotel reservations. Trip delay benefits can reimburse you for eligible expenses in the event of a covered delay.