Understanding your loan purchase letter (2024)

Understanding your loan purchase letter (1)

You may have received a letter from us notifying you that we purchased your loan. The letter is informational, and you do not need to take any action.

Here’s what you need to know

Fannie Mae buys loans from lenders, replenishing the lenders’ funds so they can provide new mortgages for more homebuyers.

Your mortgage servicer — the company that you send your monthly payments to — and your loan terms remain the same when we purchase your loan. You should continue to send all mortgage payments to your servicer. Fannie Mae is not your servicer.

Fannie Mae’s loan purchase letter:

  • Is informational — no action is required.
  • Identifies Fannie Mae as the owner/investor for your loan.
  • Identifies your mortgage servicer, who provides customer service.
  • Emphasizes that Fannie Mae is not your servicer.

View sample letter

Understanding your loan purchase letter (2)

Frequently asked questions

This letter is for informational purposes only. It is a legal requirement for us to notify the borrower of the purchase. You can keep the letter with your mortgage records for future reference.

No. It does not change the terms or conditions of your mortgage loan, deed of trust, or note. Your loan remains the same, and your monthly payments will not be affected.

Send all payments to your mortgage servicer. Fannie Mae is not your mortgage servicer. Do not send mortgage payments to Fannie Mae; we will return them to you. We are not responsible for any misdirected payments or late charges.

You can find payment information for your mortgage servicer on the payment coupon/statement that you received at your loan closing. You can also find it in the servicer welcome packet.

No. Fannie Mae is not your servicer. We do not service mortgage loans.

Your servicer is the company that collects your monthly loan payments. Your servicer is listed on the welcome packet that they send. It is also on the loan purchase letter you received from us.

Contact your servicer directly if you have questions about your mortgage loan.

No. Your servicer received a similar notice.

The servicer on your loan can change. The information sent to you by the servicer is the most up-to-date information. The information we send is the best information available to us at the time the letter is printed.

Your payment may be transferred to your new servicer or be returned to you. Your new servicer will send a welcome packet with payment information. Call them with any questions.

Please contact your mortgage servicer to correct your property address.

Please contact your mortgage servicer using the information that was in their welcome packet.

A servicer may use multiple phone numbers. A loan servicer may also hire an authorized sub-servicer. The sub-servicer performs the same function but may have a different name or phone number.

There is no need to contact Fannie Mae about these changes. Our system will update automatically.

What does Fannie Mae do?

We’re here to help you navigate homeownership

Understanding your loan purchase letter (4)

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Understanding your loan purchase letter (5)

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We’re here to answer questions and share educational resources about the basics of owning a home. And if you’re looking to renovate, update, or refinance, we have information on financing options that can help.

Learn more

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Understanding your loan purchase letter (2024)

FAQs

What is an loe in a mortgage? ›

Your lender might ask you for a letter of explanation (sometimes called an LOE) during the underwriting process. A letter of explanation consists of short descriptions you can use to fill in the gaps in your paperwork for your underwriter.

What is a letter of explanation for purchase? ›

A letter of explanation is your opportunity to explain inconsistencies in your mortgage application and any aspects of your financial history that your lender needs to better understand before it can approve you for a loan. After you apply for a home loan, your application goes through the underwriting process.

What is the meaning of loan purchase? ›

Purchase loan. A consumer loan taken to finance a purchase.

What is a letter of explanation for underwriters? ›

A letter of explanation can be a key to qualifying for home loan funding. If an underwriter requests a letter of explanation, welcome it as an opportunity to clarify your financial situation and clear up any confusion about your credit history or assets.

What is an example of a loan modification letter? ›

Sample Loan Modification Letter

I am writing to request a loan modification in order to continue making payments on my loan. The account number is . Based on my and expenses, I cannot make my loan payments. In place of my payment of per month, I ask that you alter my payments to , which will be paid .

Can a mortgage fail in underwriting? ›

There are many reasons why an underwriter may deny your mortgage loan, such as a low income, an unsatisfactory credit history or a recent change in employment.

Do letters of explanation work? ›

A letter of explanation is simply a way to help resolve that red flag, which might include: A job change: If you change jobs, particularly in the time frame leading up to closing, you might need to explain why you made the switch. Issues on your credit report: Perhaps you were delinquent on past debt payments.

How to write the answer of an explanation letter? ›

Explain the situation

To begin writing this type of letter, you might explain the situation or circ*mstance and any contributing factors. Consider including information to answer questions like: What happened? How did it happen?

How do you start an explanation letter? ›

Explain the situation

To begin writing this type of letter, you might explain the situation or circ*mstance and any contributing factors. Consider including information to answer questions like: What happened? How did it happen?

What is the difference between a mortgage and a purchase loan? ›

Interest rates also tend to be higher on loans than on mortgages. This is because loans are typically unsecured, which means they carry more risk for the lender. Mortgage interest rates are usually lower because they are secured by the property itself (i.e., the house or land being purchased).

What is a high purchase loan? ›

Hire purchase is a way to finance buying a new or used car. You (usually) pay a deposit and pay off the value of the car in monthly instalments, with the loan secured against the car. This means you don't own the vehicle until the last payment is made.

What is the difference between a purchase agreement and a loan agreement? ›

A purchase agreement establishes the terms and conditions of a sale or purchase transaction, while a loan agreement outlines the terms of a lending and borrowing arrangement.

Why can't you talk to an underwriter? ›

All questions and discussions should be handled through your lender or loan officer. An underwriter talking to you directly, or even knowing you personally, is a conflict of interest.

What is the main thing underwriters look for? ›

Let's discuss what underwriters look for in the loan approval process. In considering your application, they look at a variety of factors, including your credit history, income and any outstanding debts. This important step in the process focuses on the three C's of underwriting — credit, capacity and collateral.

What do underwriters request? ›

W-2s from the last two years, along with two most recent pay stubs and bank statements, help underwriters evaluate a borrower's finances and past credit decisions. It also determines whether the borrower has enough money to cover monthly loan repayments.

What is a Loe for large deposits? ›

The large deposit LOE requirement will depend on what type of loan you're getting. Conventional (Fannie Mae or Freddie Mac): Any single deposit of more than 50% of the total monthly qualifying income for the loan must be explained.

What does Loe stand for in budget? ›

Level of Effort (LOE)

What is a letter of explanation for inquiry? ›

This letter is meant to explain to the underwriter what the inquiries were for and whether you have a new line of credit that hasn't shown up on your credit report. Provide any information such as late payments or business tax returns you may have forgotten to mention.

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