Mortgage industry prepares to ride out troubles in 2023 (2024)

After its most challenging year in a decade — marked by rounds of layoffs and surging interest rates — most in the mortgage industry acknowledge that last year's struggles will carry over well into 2023, according to a new study.

For much of the industry, 2023 represents further retrenchment as companies adjust to new economic realities following the end of the two-year mortgage boom that began in 2020. Mortgage professionals see a likely recession, ongoing inflation and shrinking mortgage demand as dominant themes over the next 12 months, all pointing to a reduction in business. But glimmers of optimism also show up, particularly within mortgage technology, which looks set to grow despite a challenging environment.

Mortgage industry prepares to ride out troubles in 2023 (1)

Riding out the storm: The mortgage industry prepares to navigate 2023

In a survey of 108 mortgage-industry professionals ranging from staff-level employees to the C-suite conducted in October by Arizent, the parent company of National Mortgage News, respondents said inflation and economic concerns continue to weigh on the minds of many.

Approximately 77% expect inflation to cut into business over the next 12 months, with more than 40% of those working at both bank and nonbank lenders predicting the impact to be significant. While the survey was conducted before recent data releases showed inflation's pace slowing to 7.1% in November, that figure still represents a rate well above the 2% target the Federal Reserve considers appropriate, meaning consumers still face elevated household prices that would limit their likelihood of applying for a mortgage.

Among the potential effects from inflation is a recession, which an overwhelming 93% expect to arrive before the end of the year. In its shadow, mortgage originations are likely to fall off even more over the coming months as a result, according to 46% of the lenders surveyed. Their sentiments echo views of leading researchers at the likes of Fannie Mae and the Mortgage Bankers Association, who almost all see further slowing ahead.

But some signs of an improving economic environment emerge as well, with 22% of lenders seeing the down cycle eventually running its course and some modest growth returning before the end of the year.

If there is a part of the industry entering 2023 with anything resembling optimism, the mortgage-technology segment leads the way. Technology professionals serving home lenders and servicers appear to come into the year with stronger prospects compared to their consumer-facing counterparts. Almost 60% of respondents across the board say their companies will likely increase technology spending, a sign that many in the mortgage industry recognize the future is digital and that they need to increase efficiencies providing the type of experience borrowers and investors now expect, regardless of market conditions.

In response to an open-ended question regarding the types of technology services and tools they wish were available to them, several ranked more automation in appraisal and valuation processes as a top priority. More opportunities to close loans remotely was cited by multiple respondents, and artificial intelligence tools also figure prominently in the future of mortgage lending.

"'I wish there was an AI-based application that would work behind the scenes during the application process to verify customer data in a more real-time environment," one respondent wrote.

It should come as no surprise then that technology professionals were more likely to see signs of positivity in the year ahead than those in working for lenders and other types of mortgage-related businesses. While still a minority opinion, approximately 27% working in technology said they anticipated their tech business to grow despite inflationary pressures, while the same percentage see no major disruption to volume, a far less bleak outlook when compared to respondents from banks, nonbanks and related mortgage services providers.

And even with a possible recession, approximately 34% of technology respondents see the U.S. economy expanding in 2023, with 13% predicting conditions to come in flat, compared to 19% and 5% when looking across the entire survey pool.

For more insights on how the mortgage industry is approaching the year ahead — including additional concerns about economic trends, technology, as well as affordability and business competition, download Arizent's exclusive research, Riding out the storm: The mortgage industry prepares to navigate 2023.

Mortgage industry prepares to ride out troubles in 2023 (2024)

FAQs

How is mortgage industry doing in 2023? ›

Indeed, the Mortgage Bankers Association (MBA) expects a rise in origination from $1.64 trillion in 2023 to $1.95 trillion in 2024. Read More: Record-low Mortgage Applications in 2023: Impact on the Housing Market.

How many mortgage loan officers quit in 2023? ›

According to data from Ingenius, tens of thousands of loan officers exited the industry in 2023. In October, 67% of current LOs produced less than one unit of closed loans in October. An additional 21% closed 1.5 units per month and only 12% closed greater than 2.5 units.

Is the mortgage industry in trouble? ›

Mortgage industry employment has already declined 20% to about 337,000 people, from 420,000 in 2021, according to Bureau of Labor Statistics data compiled by the MBA, which anticipates a further 10% decline. The employment tally includes mortgage bankers, brokers and loan processors but not real-estate agents.

Why are banks getting out of the mortgage business? ›

Among the contributing factors to mortgage lending industry challenges are surging mortgage rates, a lack of housing supply and low consumer confidence. These have “crushed the mortgage industry over the past two years,” John Paasonen, co-founder and CEO at digital mortgage platform Maxwell, tells Fortune.

What is the outlook for the mortgage industry? ›

We are forecasting a decline in the 30-year FRM to a 4.8% average in 2027 from a 6.8% average in 2024. For perspective, the 30-year FRM has averaged about 7.7% over the past 50 years, although this mean is heavily influenced by the high interest rates of the 1980s. Over the past 30 years, the average rate is 5.6%.

What is the mortgage industry outlook for 2024? ›

Home-price growth increased in January 2024 by 6 percent, according to S&P CoreLogic's latest Case-Shiller Index. That's the fastest annual growth since 2022. Bankrate's latest national survey of large lenders shows the average rate on a 30-year mortgage was 7.05 percent as of April 3, 2024.

Are mortgage brokers quitting? ›

According to the Nationwide Mortgage Multistate Licensing System, in the second quarter, there were 24.5 percent fewer individual licenses awarded for mortgage lenders. That means people are leaving the sector.

What is the average mortgage payment in 2023? ›

Home prices and monthly mortgage payments over time
YearMedian monthly mortgage paymentAverage yearly interest rate
2023$2,2687.00%
2021$1,5253.15%
2019$1,2424.13%
2017$1,2504.14%
4 more rows
Jan 10, 2024

Why did I quit being a loan officer? ›

On an average day, a loan officer may find themselves working as a chief marketing officer, an educator, and a project coordinator. Trying to do too much, not taking time away from work, or using outdated technology are some of the few reasons that loan officers burn out and turn to other career options.

Why are so many mortgage companies laying off? ›

Causes and Factors Behind Layoffs

Economic Conditions: Economic downturns, such as recessions or market fluctuations, can lead to a decrease in mortgage demand. When the demand for mortgages decreases, mortgage companies may need to reduce their workforce to align with the reduced business volume.

Who controls the mortgage industry? ›

The FTC enforces laws that protect consumers from deceptive mortgage practices by certain kinds of lenders. The FTC also takes action when companies use illegal tactics directed to people facing foreclosure.

How many mortgages are in trouble? ›

TransUnion's report, produced from billions of updates received each month from banks, credit unions, finance companies, auto dealers, mortgage companies, retailers, student loan providers and public records, found that a total 1.3 percent of all consumer-level mortgages in the U.S. were in serious delinquency in the ...

What happens to my mortgage if my bank collapses? ›

Your mortgage will likely be sold to another financial institution. If so, the new owner must communicate this change to you within 30 days of the transfer date, according to the Consumer Financial Protection Bureau (CFPB).

What is the real reason banks are closing? ›

Banks often pursue acquisitions of competitors to cut expenses on overlapping staff, services and facilities. The savings support profits. In recent years, closing branches has often proven integral to deal-related cost-cutting.

Can you stop your mortgage from being sold? ›

As a homeowner, you typically cannot prevent your mortgage from being sold or transferred. The lender has the legal right to sell the mortgage to another entity, lender or investor, under federal law and under the terms of your loan contract (read the fine print).

Are mortgage rates expected to drop in 2023? ›

Average 30-Year Fixed Rate

After hitting record-low territory in 2020 and 2021, mortgage rates climbed to a 23-year high in 2023. Many experts and industry authorities believe they will follow a downward trajectory into 2024.

What is the projection for mortgage origination in 2023? ›

By loan count, total mortgage origination volume is also expected to increase by 19 percent, to 5.2 million loans in 2024 from 4.4 million loans expected in 2023.

How is the mortgage industry changing? ›

Advancements in technology have changed everything, from automating underwriting processes to providing an avenue for on-the-go borrower communications. The impact of these technologies is so evident that adoption has been high, even though the mortgage industry is historically resistant to change.

How is the mortgage industry doing in the USA? ›

Fitch Ratings-New York-12 March 2024: The largest U.S. non-bank mortgage lenders continue to gain market share in the mortgage industry amid a reduction in capacity due to consolidation and the exit of smaller, sub-scale players without strong enough franchises to retain sufficient volume, Fitch Ratings says.

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