Reasons for An ATM to Reject A Deposit (2024)

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Question:

What are the reasons for an ATM to reject a deposit?

Answer:

There aren't too many.

  1. The item is inserted incorrectly or is somehow jammed in the intake mechanism.
  2. The ATM detects a fraudulent cash deposit (counterfeits)
  3. The cardholder doesn't bank with the bank owning the ATM or with another bank for which deposits are accepted in interchange by the ATM owning bank.
  4. The deposit amount exceeds a deposit amount maximum.

First published on 10/20/2014

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Reasons for An ATM to Reject A Deposit (2024)

FAQs

Reasons for An ATM to Reject A Deposit? ›

There aren't too many. The item is inserted incorrectly or is somehow jammed in the intake mechanism. The cardholder doesn't bank with the bank owning the ATM or with another bank for which deposits are accepted in interchange by the ATM owning bank. The deposit amount exceeds a deposit amount maximum.

Why would ATMs reject cash deposits? ›

Possible reasons could be improperly following prompts on the screen, inserting the cash incorrectly, or attempting to deposit some money with an out-of-network ATM.

Why does ATM reject my check deposit? ›

Common reasons an ATM does not accept some checks are: The routing and transit number is not encoded with magnetic ink. (The cashier cannot recognize checks without magnetic ink, as in the case of checks printed out of the house) The routing and transit number of the check is invalid.

Why would an ATM reject money? ›

If a banknote is damaged, wrinkled or dirty, an ATM may reject it and return it to you.

Why do some ATMs not allow deposits? ›

Not all ATMs accept cash deposits. Most banks limit cash deposits to their in-network ATMs only, largely for security reasons.

Why are banks not accepting cash deposits? ›

For instance, large brick-and-mortar bank Wells Fargo states in its deposit account agreement that non-account owners are not allowed to deposit cash into consumer accounts. From a bank's standpoint, prohibiting cash deposits can help prevent money laundering and fraud. It's also expensive for the bank to process cash.

What to do if an ATM eats your deposit? ›

What to Do After an ATM Error
  1. Document as much as possible. ...
  2. Contact the bank or ATM operator. ...
  3. Wait for the bank to investigate: Under the Electronic Funds Transfer Act, the bank must investigate an ATM error within 10 days. ...
  4. File a complaint with the Consumer Financial Protection Bureau (CFPB).
Jun 27, 2022

How does the bank verify ATM deposited checks? ›

Verification: The ATM scans the check to ensure it is properly endorsed and has all required information such as the account number, routing number, and amount. 2. Imaging: The ATM captures an image of the check, including the front and back, using a scanner or camera.

What 6 reasons can a bank give for not accepting a check? ›

  • You Don't Have an Account There.
  • You Don't Have a Proper ID.
  • The Check Is Made to a Business.
  • Large Transactions.
  • Stale Checks.
  • Hold Payment Requests.
  • FAQs.
  • The Bottom Line.

Is it risky to deposit a check at an ATM? ›

Depositing checks through an ATM is generally safe. Mistakes do happen, but they're rare. The good news is that as the technology improves, in the words of Paul McCartney, it's getting better all the time.

Why is the ATM declining my transaction? ›

Unauthorized transactions, unusual use patterns, lost or stolen cards, or scams and malware can automatically trigger a card decline as a safety measure.

Can ATM detect fake money deposit? ›

While ATMs have mechanisms to detect counterfeit money, sophisticated counterfeiters may still manage to deceive the machines. Engaging in the act of depositing counterfeit money in an ATM constitutes a serious crime in most jurisdictions.

Can you deposit a $100 bill at an ATM? ›

In most cases, there is no cap on the dollar amount you can deposit through an ATM.

Why is the ATM rejecting my deposit? ›

The item is inserted incorrectly or is somehow jammed in the intake mechanism. The cardholder doesn't bank with the bank owning the ATM or with another bank for which deposits are accepted in interchange by the ATM owning bank. The deposit amount exceeds a deposit amount maximum.

How big of a check can you deposit in an ATM? ›

You can deposit a check of any amount in an ATM. When the money will become available is going to depend on when the bank runs it through the system and releases the funds.

Is it bad to deposit cash into ATM? ›

With cash, bankrate.com says: Use an ATM at a physical bank, not a freestanding one. Don't deposit cash to an out of network ATM. And consider using a live teller if it's a very large amount.

Does every ATM accept cash deposit? ›

If you're wondering if you can deposit cash at an ATM, the answer is yes, you can, but not all ATMs accept cash. The details, including fees, vary depending on your bank, and if you use a bank that operates only online, you may not be able to deposit any cash at all.

How much cash can you deposit in an ATM without being flagged? ›

The report is done simply to help prevent fraud and money laundering. You have nothing to lose sleep over so long as you are not doing anything illegal. Banks are required to report when customers deposit more than $10,000 in cash at once. A Currency Transaction Report must be filled out and sent to the IRS and FinCEN.

Why are Chase ATMs not accepting cash deposits? ›

It will refuse cash deposits if your name is not on the account. If it's your account, all cash deposits require a picture ID. According to Chase, the new rule cracks down on potential money laundering where crooks deposit cash into someone else's account to hide where it came from.

Why did the ATM put a hold on my cash deposit? ›

Generally speaking, there is a hold placed on deposits made through the ATM because the deposit needs to be verified. The ATM machine itself does not know what's in the envelope. Cash, cheques of maybe the envelope is empty. Verification is a necessary, manual process.

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