Steps for Closing a Capital One Platinum Secured Credit Card (2024)

You can close your Capital One Platinum Secured credit card eitheronlineor by calling the number you see on the back of card.Once you close your Capital One Platinum Secured credit card, the account is no longer active. Any pending activity on the account before you closed the card will still post. But no new transactions will be allowed.

Note that you’re responsible for making at least the minimum monthly payment on any unpaid balance until it’s paid in full. You’ll continue to receive statements until the balance reaches zero.

How to Close Your Capital One Platinum Secured Card Account

• Online:Log into your account and click the "I Want To…" button at the top of the page. From there, select "Close Account" from the “Account Services” menu and confirm you want to close the account.
• Over the phone:To close a Capital One Platinum Secured account by phone, callthe number you see on the back of your card and enter the card number to be connected to a customer service representative. Be firm in your intent to close the account as the representative may offer you incentives, such as a higher credit line or a lower interest rate, to keep the account open.

You should properly dispose of the Capital One Platinum Secured credit card after closing the account. Cut the card in as many small pieces as possible, either with a pair of scissors or a document shredder that’s able to shred plastic credit cards.

What to Know Before Closing Your Capital One Platinum Secured Card

Keep in mind that closing the Capital One Platinum Secured credit card will lead to a slight drop in your credit score. So, it is worth mentioning that even credit cards withzero balancecan help build your credit score by reporting positive information to credit bureaus. More specifically, keeping a card with zero balance and no annual fee has no drawbacks. There are several steps you can take toclose a credit card accountwithout hurting your score.